Welcome to the official Referral Hub member area
We welcome you to our member area. Please review the following information to get better acquainted with our culture and processes.
What is Referral Hub?
Referral Hub is a community of like-minded business owners and service providers who proactively and reciprocally refer businesses and opportunities to each other. By leveraging their networks, members can foster valuable connections and drive mutual growth.
Our mission is to create a collaborative environment where members can help one another grow by referring businesses and opportunities through their trusted networks.
Membership Requirements:
To join Referral Hub, members must be:
✔ Business owners or service providers with a minimum of 5 years in business.
✔ The sole expert in their specialised field of service.
✔ Independently managing the primary areas of service (not part of a firm with multiple divisions).
✔ Highly experienced and an expert in their field.
✔ Offering a solid service that consistently delivers on its promises.
✔ Serving a diverse client base (multiple clients).
✔ Possessing a wide-reaching network.
✔ Maintaining an established website and active social media presence.
✔ Friendly, personable, ethical, professional, and proactive in referring others.
✔ Willing to adhere to the Referral Hub Code of Conduct.
✔ Introduced by one of the Founders or Seconders of Referral Hub.
Our Values
CODE OF CONDUCT
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Members must attend a minimum of 4 of the 5 Dinners annually
Absent member referrals may still be tabled
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Proactive referrals & introductions are to be identified and referred to preferred member expert
Members are to follow protocols on how introductions are made
Members assist in facilitating introductions and agree to standard Referral Hub protocols in attending to agreed follow-up actions
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Accountability for agreed actions
Accountable in meeting criteria requirements determined by Referral Hub metrics (TBA)
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Adopt a spirit of reciprocity in seeking opportunities for others (not just self)
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Act in a friendly and open manner with fellow members
Approach all communications (in-person & online) with respect and trust
Treat fellow members equally without fear or failure
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Be honest and transparent in all dealings (internal & external)
Treat discussions between members on a confidential basis
Identify and declare any conflicts of interest immediately with full disclosure
Trust unconditionally and assume no malice
In the event of a misunderstanding or possible dispute, adopt a civil approach to resolving issues
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Religion
Politics
Discrimination
Harmful or toxic behaviour (as determined by members)Religion
Politics
Discrimination
Harmful or toxic behaviour (as determined by members)
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Determined by Founding Members Andrew Ford & Darren Bourke
COMMITMENT
To support and encourage winning outcomes within Referral Hub, a number of metrics will be monitored and reported within the group.
How to refer new members
Submit a Referral Hub Member application form
Dates for Hub Diners
The third Wednesday of the month, bio-monthly:
Wednesday 19th February - Inaugural Dinner (Completed)
Wednesday 16th April - First official club dinner with members
Wednesday 18th June - Second official club dinner with members
Wednesday 20th August - Third official club dinner with members
Wednesday 15th October - Fourth official club dinner with members
Wednesday 17th December - Fifth official club dinner with members (Christmas party)
Payment is required in advance for 6 months, including 3 dinners including your meals and two drinks of choice.
Referral Hub bank details:
Bank Name: ANZ
BSB: 013338
Account Number: 317007235
How to refer clients to members
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Email an introduction from yourself to the prospect and CC the referee and BCC hello@socialstar.com.au so we can track your progress.
It doesn't have to be a long email but it is an important step to have a record of the details and provides valuable information so each party can review the other prior to agreeing to meet.
Example:
Hi Sevan & Andrew
I’d like to introduce you two.
Andrew – I was with Sevan today at Alexander Spencer after appearing on his podcast 'The Bottom Line'. Sevan is a driven and engaging Accountant with a difference.
Sevan – Andrew Ford is a friend and consultant I have benefited immensely from working with in social media and personal branding at Social Star.
I’ll leave you two to introduce yourselves and suggest you meet up for a coffee together.
Cheers,
Darren
Darren Bourke
Director
Business Influence Pty Ltd
PS I have attached a brief summary of Andrew for your reference.
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Send a book. Visit my website book page (https://darrenkbourke.com/the-fourth-moon) and fill in the details of your client and make the payment via bank transfer. Please include a personal note from yourself which we can replicate into the package.
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Forward one of my content emails and BCC me. Each fortnight I publish a blog or video for my clients and forwarding that to one of your prospects is a great way to introduce my brand to them.
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Invite them to one of our events! If there is an event coming up soon, why not bring your prospect there to meet us face to face as it's still the best form of introduction?
